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Pirai Living

Shipping Policy

🕒 Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will begin processing on the next business day.

🚚 Shipping Methods & Delivery Time

We offer reliable shipping options based on your location:

  1. Standard Shipping — Delivered in 3–7 business days
  2. Express Shipping — Delivered in 1–3 business days

Delivery timelines may vary during peak seasons.

🔁 Order Tracking

Once your order ships, you’ll receive:

  1. A shipping confirmation email and whatsapp
  2. A tracking number to follow the delivery status

Track anytime via the link provided in the email or whatsapp.

🛍️ Multiple Item Orders

If you order multiple products, some items may ship separately due to availability or warehouse locations.

You’ll receive a tracking number for each shipment.

📦 Correct Shipping Address

Please ensure your address, phone number, and email are accurate before checkout.

We cannot be responsible for packages lost or delayed due to incorrect addresses.

📦 Lost or Damaged Packages

If your order is lost, delayed, or arrives damaged:

✔ Contact our support team immediately

✔ Provide your order ID and photos (if damaged)

✔ We’ll help track, replace, or refund as needed


Support Team

Call/Whatsapp:

Email: